Contact Us

You can e-mail us with your booking requests and enquiries anytime by filling out our enquiry forms

Our National Reservations Centre is open 7 days a week to assist you with telephone bookings & enquiries during the following times:

Monday to Friday:
8.30am to 7.30pm (AEST)

9.00am to 5.00pm (AEST)

9.30am to 5.00pm (AEST)

Please note our call centre is closed for business on national gazetted public holidays, and may operate reduced hours on state or minor public holidays.

Emergency assistance:
For urgent assistance whilst on holiday outside our operating hours, please call our Emergency Customer Care hotline on 1800 738 838 (+61 7 3535 4421 outside of Australia).

Call us toll-free on: 1800 999 179

Our Address

Our office is located at Level 4, West Tower, Brisbane Transit Centre, 171 Roma Street, Brisbane QLD 4000


07 3535-4000


07 3535-4234